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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Chase has been great.

Chase has been great. A benefit of an online only bank is that you can do everything from the app and don’t have to go in-person to a bank that is probably far away with all the closures. Was able to easily change my name by uploading documents, whereas my other bank accounts made me take time off work to travel in. Reviewed on: 12th April 2024

Great bank account and so easy use

Great bank account and so easy to use! I also have a saving account too which is perfect way to save with good interest rates! Reviewed on: 12th April 2024

The whole Chase experience is so easy.

The whole Chase experience is so easy. Reviewed on: 12th April 2024

Simple, easy and overall very good-just a few drawbacks

Setting up my account was a breeze, done simply and easily within a few minutes. The ability to create new current and savings accounts on-the-fly is really helpful to managing your money. Also, the Round-up account on spend, with higher interest, has been really helpful to have the pennies here-and-there. The interest rates are average for an instant access account, and the rewards can begin to add up which is nice, especially when you're having a month with lots of spend. The customer service was very good, but it was a shame that you cannot speak to someone over the phone, only over the chat feature on the app. You can only use the Chase app on one device, and sometimes I find it helpful to manage my finances on a larger screen, which I cannot do with Chase. The only other main drawback is that transactions can only be downloaded in PDF format, there is no .csv export tool, which has made things difficult for me. Overall, in spite of these drawbacks, I'm very impressed with Chase and would recommend giving them a go. Reviewed on: 12th April 2024

Simply the easiest way to manage money.

Simply the easiest way to manage money whether it’s budgeting or saving it’s easy to set up pots and goals. All online banking should be like this. Reviewed on: 12th April 2024

Fast and easy.

Easy, intuitive app. Moving money between Chase accounts or transfering to another bank is straightforward and fast. Reviewed on: 12th April 2024

Good support in any problem no waiting time ,quick r...

Good support in any problem no waiting time ,quick response Reviewed on: 12th April 2024

Very easy to deal with, great communication and flex...

Very easy to deal with, great communication and flexibility. Reviewed on: 12th April 2024

Na always helpful when call about a probelem

Na always helpful when call about a probelem Reviewed on: 12th April 2024

Very impressed

Wanted to test out a new bank, and straight away I was impressed. Ease of use, services, interest rates paid - all persuaded me to make the change. The app is all you need, everything is so easy to manage Reviewed on: 12th April 2024

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