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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

My experience

Very attentive to my needs as a customer and good to be able to speak with a human being when required. Reviewed on: 12th April 2024

Love everyday cashback, round-up and saver account

Really easy to switch between accounts, clear and quick to use. Great benefits like everyday cashback, round-up and the saver account with boosted 5.1% AER Reviewed on: 12th April 2024

Great Current Account for first time house buyers

I opened a chase account last year just as I had bought and moved into my own home. It was a great opportunity to use the account to get 1% cash back on my spending. This is now coming to an end after a year but Chase have been in touch to provide information on how I can continue to receive cash back if I’d like to. I’ve also not had a current account where I’ve gained interest on my balance. I can keep up to date on the chase app and see my interest and my cash back too. My only improvements would be that I would like the chase notifications on my phone to tell me the current balance as well as notifying me how much I’ve spent at a certain place/store etc. Reviewed on: 12th April 2024

Good bank ,I have had no issues to complain about...

Good bank ,I have had no issues to complain about Reviewed on: 12th April 2024

Great experience

I joined chase via a referral code from a family member. They have been incredible with everything I have needed. I love receiving cash back on my purchases and when a cash point swallowed my card, the custom advisor on the phone got a new card sent out for me promptly. Reviewed on: 12th April 2024

Really easy to use, the interest rates are brilliant.

Really easy to use, the interest rates are brilliant. Overall the best bank iv had and would commend to anyone Reviewed on: 12th April 2024

Great bank to deal with, customer service is excepti...

Great bank to deal with, customer service is exceptional and interest rates are too notch.The app is one one the best I have used. Reviewed on: 12th April 2024

Customer service is efficient and helpful.

Customer service is efficient and helpful. The progress of opening account is smooth and clear Reviewed on: 12th April 2024

Easy to use app, gives good insight to spending habi...

Easy to use app, gives good insight to spending habits and good easy access savings account Reviewed on: 12th April 2024

Easy , simple, no hassle, right from day one.

Easy , simple, no hassle, right from day one. Could not have had a better experience Reviewed on: 12th April 2024

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