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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Very safe and responsive when needed to contact cust...

Very safe and responsive when needed to contact customer service. Feel very safe when transferring funds to others. Reviewed on: 12th April 2024

safe ,secure and reliable ...

I have both current account and savings account with Chase ..simple to use ,secure ,and use it abroad ..recommended it to friends and family and continue being delighted with Chase Reviewed on: 12th April 2024

Excellent service from the people

Excellent service from the people Reviewed on: 12th April 2024

Really great bank.

Really great bank. Easy to work with and most importantly they make me feel safe Reviewed on: 12th April 2024

Chase's customer service is just world class.

Chase's customer service is just world class. Navigating and understanding has never been easier Reviewed on: 12th April 2024

So easy to get set up, and saves you lots of money w...

So easy to get set up, and saves you lots of money when spending abroad especially with the cashback offer! Reviewed on: 12th April 2024

Very efficient and customer centric.

Very efficient and customer centric. Reviewed on: 12th April 2024

good no Non-sterling transaction fees

good no Non-sterling transaction fees Reviewed on: 12th April 2024

Easy to use and notifications instantly upon purchas...

Easy to use and notifications instantly upon purchasing items. Reviewed on: 12th April 2024

Excellent

Good service, introduced other family and friends Reviewed on: 12th April 2024

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