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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Easy to set up and use

Easy to set up and to use. It provides a simple way to easily safe extra money plus every spend provides cash back. Additionally there are no foreign currency fees so great card to use when abroad on holiday. Reviewed on: 12th April 2024

The features such as 1% cash back on everyday spendi...

The features such as 1% cash back on everyday spending is really great, adds a little on top for your savings. The card coming without details is great for security as well! Reviewed on: 12th April 2024

Great experience, easy to open and operate

Great experience, easy to open and operate Reviewed on: 12th April 2024

User friendly bank

Easy to join and the app is super easy to use. Reviewed on: 12th April 2024

Brilliant service AND great benifits

Chase is an online bank so I was initially worried about the level of customer service I would recieve however on the occasions that I have wanted to contact them the experience has been excellent. The features in the app are really helpful to budget as well as being really really easy to use. I have recommended Chase to every person I know, if they are looking for an amazing bank who give top rewards Chase is the bank for them Reviewed on: 12th April 2024

Safe and reliable banking online

Safe and reliable banking online Reviewed on: 12th April 2024

Easy to use app, if you've problems real person to t...

Easy to use app, if you've problems real person to talk to who speaks clear english Reviewed on: 12th April 2024

I Easy to use devit card abroad and in the UK

I have been using the chase card for a couple of months both in the UK and abroad. It has been a delight not to be charged a fee for using the card abroad and that the exchange rates are based on the current day rates Reviewed on: 12th April 2024

Had no problems setting up and using account.

Had no problems setting up and using account. Easy to use banking app . If any problems they deal with it straight away . Just love using the chase app . U also get cash back wich is easy to access Reviewed on: 12th April 2024

Very good service provided by the bank

Very good service provided by the bank Reviewed on: 12th April 2024

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