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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Fast response and resolution to issues.

Fast response and resolution to issues. App is intuitive and fast. I.e. no lag between steps. Layout good and ability to see different spending habits. Simple management of accounts and savings. Reviewed on: 12th April 2024

Very easy user friendly banking App.

Very easy user friendly banking App. Quick and simple to use. Reviewed on: 12th April 2024

Easy to use

Easy to use with all information at your fingertips. Reviewed on: 12th April 2024

Priceless service and offers.

Chase is great, I recommend to all my friends and the customer service is so quick and easy even compared to banks that have physical branches! The interest rates are great, and the fact you can open multiple savings accounts is so useful when saving for different things. I’ve tried Santander, lloyds and HSBC and chase is by far my favourite and I will stick with it. Reviewed on: 12th April 2024

Opened account for travelling abroad.

Opened account for travelling abroad. Excellent service. So easy to use No issues. Highly reccomend to anyone for ease of use Reviewed on: 12th April 2024

Excellent customer service

I’ve had a problem with my account and the team at Chase, responded to my problem effecting and were professional throughout. Reviewed on: 12th April 2024

My favourite bank!

I have had no issues at all since I have banked with chase. The app is easy to use, I love the cash back feature and when I have needed to contact them they’ve been exceptional in both speed of responding and dealing with my query efficiently and fully. I have accounts with other banks and Chase is my favourite by far! Reviewed on: 12th April 2024

Had account for a couple of years and had no issues...

Had account for a couple of years and had no issues with them Reviewed on: 12th April 2024

Great bank in line with today's technology

Easy application fast delivery of card and ease of use app on top of benefits such as cashback and pots and savings Reviewed on: 12th April 2024

Great banking

1% cashback is great and their customer service is fantastic Reviewed on: 12th April 2024

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