Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

View other Chase Bank products

4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Chase Account and Card - that gives something back

I have been using the Chase account for almost 2 years and I find it an excellent bank. I enjoy the perks of using my Chase Card (Round up/cashback etc) and it’s great when using abroad. The Chase app is effective and useful. I’ve even opened a savings account to complement my card account. Reviewed on: 12th April 2024

Such an easy account to have and use.

Such an easy account to have and use. The simplicity of banking couldn't be beaten. Great rates, great customer service and a great cashback scheme. Reviewed on: 12th April 2024

Was with HSBC for 20 years with no kind of rewards s...

Was with HSBC for 20 years with no kind of rewards schemes or cashback etc, Chase has amazing rewards and interest rates and is super easy to use have loved banking with them so far Reviewed on: 12th April 2024

Chase Bank works brilliantly for me

Cash back from debit spending is a unique and appreciated feature which compounds with good interest rates to help me feel like my money isn't just sitting around. I haven't had a need to speak with customer support in the 2 years since opening my account all because of the comprehensive, clear under interface on the banking app. Reviewed on: 12th April 2024

Cash back offer was excellent but terms no longer as...

Cash back offer was excellent but terms no longer as attractive. Reviewed on: 12th April 2024

Great service the app is brilliant

Great service the app is brilliant Reviewed on: 12th April 2024

Chase are a great bank...

Chase are a great bank, any queries, you can live chat and it's sorted, brilliant customer service, excellent savings rates, just all round first class.... I love chase, and will always bank with them, the online app is brilliant, easy to use just wonderful... Very Very happy customer Reviewed on: 12th April 2024

Since joining chase banking service, my experience h...

Since joining chase banking service, my experience has been a positive one. Reviewed on: 12th April 2024

Convenience in a card What more can I say?

Convenience in a card What more can I say? Reviewed on: 12th April 2024

Does exactly what I require from a bank

Does exactly what I require from a bank Reviewed on: 12th April 2024

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Basic current account
from Santander 4.13 from 339 reviews
Choice Current Account
from Santander 3.83 from 23 reviews
Student Current Account
from RBS 4.05 from 13 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.82 from 23036 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.71 from 51 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub