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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Great bank

Excellent app that’s very easy to use with regular updates Reviewed on: 12th April 2024

simple communication

Straight forward and simple communication Reviewed on: 12th April 2024

Great customer service and pays interest!

Great customer service and pays interest! Reviewed on: 12th April 2024

Professional

What an easy app. very helpful and friendly service. Great for beginners to use. Would recommend to all a very professional Reviewed on: 12th April 2024

Good customers feedback

Good experience and feedback to customers Reviewed on: 12th April 2024

App works smoothly and is pretty easy to navigate.

App works smoothly and is pretty easy to navigate. Customer Service is very assessable and always helpful and polite. Transferring is quick and easy with instant notifications of everything, making it easy to manage your finances with confidence. Reviewed on: 12th April 2024

The best bank

Their customer service is excellent. If there is long wait for your call to be answered you have the option to hang up and be called back without loosing your space in the queue. The cash back is great. Their app is so user friendly. Reviewed on: 12th April 2024

Best all round every day bank

The cash back is fantastic and no fees abroad this is a lesson to all UK banks Reviewed on: 12th April 2024

So easy and simple to use

So easy and simple to use it’s a great way to manage your money using pots and giving yourself incentives to buy what you really need and save money for the future. Used it to give myself so much financial confidence and managed to save so much since using the whole service Reviewed on: 12th April 2024

Easy to use app.

Easy to use app. Super fast transactions Reviewed on: 12th April 2024

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