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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Simple and easy to use

Simple and easy to use, smooth transfer over and perfect for our holiday Reviewed on: 12th April 2024

Easy to use, great benefits.

Easy to use, great benefits. Card security great and transferring monies is very easy. Easy to set up pots and saving accounts. Very nice rates and incentives. Card use anywhere in the world great without fees. Reviewed on: 12th April 2024

Very easy account opening

Very easy account opening, great interest rates on savings and no charges on international card transactions Reviewed on: 12th April 2024

Easy to set up, easy to use, good extras (cashback a...

Easy to set up, easy to use, good extras (cashback and interest), good communication through email and notifications in the app, security is robust but not intrusive, customisation of debit card is a nice touch. Banking done right! Reviewed on: 12th April 2024

Very easy to use.

Very easy to use. Interest and cashback available which a lot of other banks do not offer. Reviewed on: 12th April 2024

Understand and easy going

The best bank i never deal with and more income for their business Reviewed on: 12th April 2024

Fantastic app very easy to access

Fantastic app very easy to access Reviewed on: 12th April 2024

Always helpful, answer phone quickly.

Always helpful, answer phone quickly. Easy to use app. Reviewed on: 12th April 2024

Excellent Customer Service

Great service on the app and I think it’s so easy to understand what your money is doing! Reviewed on: 12th April 2024

Chase-ing my financial goals :)

Really intuitive online banking, great communication regarding updates. Features and incentives to encourage savings from current account, in time allowing me to chase my financial goals! Reviewed on: 12th April 2024

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