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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Brilliant customer service and the app is easy to na...

Brilliant customer service and the app is easy to navigate Reviewed on: 12th April 2024

Superb customer service

They have a chat service available which will well manned, quick and knowledgeable. Twice queried transactions (one was a scam) and they resolved both issues quickly and painlessly. They also refunded me when an item took over a month to arrive and represented me to the vendor. Reviewed on: 12th April 2024

Great benefits

Great benefits and rewards. Love the app also Reviewed on: 12th April 2024

Every aspect of this bank is outstanding!

First class service when contacting staff. Excellent and very informative app and market-leading interest rates — what’s not to like? Reviewed on: 12th April 2024

I love it!

I love it! Excellent customer service! Reviewed on: 12th April 2024

All round been great including savings

All round been great including savings Reviewed on: 12th April 2024

I Have been using the Chase Banking app for a while

I have been using the Chase Banking app for a while now, very simple and efficient, quick and easy to use. Chase also is great abroad with reasonable exchange rates and ease of use.Highly recommended. Reviewed on: 12th April 2024

I can't fault the Chase Bank.

I can't fault the Chase Bank. Customer service is great and you can do most things using the App which is also easy to navigate round. Reviewed on: 12th April 2024

Great service and app great interest rate and cash b...

Great service and app great interest rate and cash back Reviewed on: 12th April 2024

Very Good Bank if add Overdraft facility will attrac...

Very Good Bank if add Overdraft facility will attract more people. Reviewed on: 12th April 2024

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