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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Easy to deal with and speak with on the phone .

Easy to deal with and speak with on the phone . There online app is very easy to use. Reviewed on: 12th April 2024

Great app, easy to use and reliable

Great app, easy to use and reliable Reviewed on: 12th April 2024

Used card in USA.

Used card in USA..very good. No charge for currency conversion Reviewed on: 12th April 2024

Efficient account opening process and the app is ver...

Efficient account opening process and the app is very user friendly. Reviewed on: 12th April 2024

No problems

No problems at all, very helpful if help is needed. Reviewed on: 12th April 2024

Great experience.

Great experience.. never faced an issue.. welcome trend to British banking. Reviewed on: 12th April 2024

Brilliant customer service and the app is easy to na...

Brilliant customer service and the app is easy to navigate Reviewed on: 12th April 2024

Superb customer service

They have a chat service available which will well manned, quick and knowledgeable. Twice queried transactions (one was a scam) and they resolved both issues quickly and painlessly. They also refunded me when an item took over a month to arrive and represented me to the vendor. Reviewed on: 12th April 2024

Great benefits

Great benefits and rewards. Love the app also Reviewed on: 12th April 2024

Every aspect of this bank is outstanding!

First class service when contacting staff. Excellent and very informative app and market-leading interest rates — what’s not to like? Reviewed on: 12th April 2024

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