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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Perfect bank for the everyday user!

Chase is great for monitoring your spending each month, enabling a user to understand where they spend and how to budget well. The 1% cash back for travel and groceries is a sweet bonus for someone who travels and cooks often. I would and already have recommended this bank to friends and family. Reviewed on: 14th February 2026

Simple , no fuss , just works , best bank I’ve ever...

Simple , no fuss , just works , best bank I’ve ever used. Reviewed on: 14th February 2026

Easy to set up and use.

Easy to set up and use. Like the round up feature and rewards. Have managed to save and treat myself. Reviewed on: 14th February 2026

The best bank I have ever dealt with

The best bank I have ever dealt with Reviewed on: 14th February 2026

Excellent in all respects and immediate access to an...

Excellent in all respects and immediate access to an adviser Reviewed on: 14th February 2026

As a current account holder I have found Chase a fri...

As a current account holder I have found Chase a friendly and helpful service Reviewed on: 14th February 2026

Round up gives me a great way of saving and pays top...

Round up gives me a great way of saving and pays top interest rates. Reviewed on: 14th February 2026

They are always there to help.

They are always there to help. whenever you need them sometimes it’s a delay but of course it will be. I’m not the only one with a chase bank: they’re lovely customer service representatives and all in all never had any issues Reviewed on: 14th February 2026

Best Bank Ever!

Really slick app that works perfectly first time, every time. 24/7 customer support via secure message or you can call and speak to a real person straight away. No other bank comes close when it comes to looking after their customers. Reviewed on: 14th February 2026

Excellent responsive service for several years now.

Excellent responsive service for several years now. Definitely recommend to others Reviewed on: 14th February 2026

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