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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Very user friendly app , great rates, strong custome...

Very user friendly app , great rates, strong customer service Reviewed on: 12th April 2024

Great incentives

I work for another bank. But chase has more incentive to bank with them. The cash back is great and a nice way of saving more. Love it! Reviewed on: 12th April 2024

Nice cash back offer

Nice cash back offer and very easy to sign up with phone only Reviewed on: 12th April 2024

Great service , customer service is good tio

Great service , customer service is good tio Reviewed on: 12th April 2024

Chase is amazing and I love the app.

Chase is amazing and I love the app. I switch a lot but will be staying with Chase. Reviewed on: 12th April 2024

Great app.

Great app. Good savings strategy. Great for use abroad. Reviewed on: 12th April 2024

It was simple easy and helpful great value

It was simple easy and helpful great value Reviewed on: 12th April 2024

Excellent service and very fast customer service

Excellent service and very fast customer service Reviewed on: 12th April 2024

Good for saving money and earning cashback

Good for saving money and earning cashback Reviewed on: 12th April 2024

Excellent app and customer service

Super easy to open the account and makes saving a breeze with the interest rate. The app is easy to use and the customer service team has always been professional and prompt when dealing with matters. Having used other online banks such as Monzo and starling, I would recommend chase over them any day. Reviewed on: 12th April 2024

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