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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

The best online banking

Great bank account offering a variety of incentives - no hidden fees to use the card in foreign countries, a great Cashback scheme that builds without you even noticing, and the ability to have multiple different pots for different savings goals! Reviewed on: 12th April 2024

They are very easy to do business with

They are very easy to do business with Reviewed on: 12th April 2024

Excellent, excellent, excellent.

Excellent experience with Chase. Easy to navigate and smooth interface, seamless transactions both between accounts and externally, strong and quick customer service. Have already had a number of family and friends sign up - highly recommend. Reviewed on: 12th April 2024

Incredible bank with fantastic perks

Incredible bank with fantastic perks Reviewed on: 12th April 2024

Best mobile banking app!!

The mobile app makes using my Chase current account so simple! Reviewed on: 12th April 2024

Good bank and app, good app support too for current...

Good bank and app, good app support too for current account transactions, good approval system, always works. Joined for the rewards (1% cb) still going but with more requirements now. Prefer others for savings. Reviewed on: 12th April 2024

Chase is great.

Love the 1% cash back. great app and functionality. Reviewed on: 12th April 2024

Top class service

I had an issue with unusual transactions on my account. It appears that my card was being used by somebody else. Within 5 minutes my call was answered and my card details were changed immediately. I did not even need to wait for a new physical card as the card numbers are stored digitally. Reviewed on: 12th April 2024

Great account with 1% Cashback and great customer se...

Great account with 1% Cashback and great customer service Reviewed on: 12th April 2024

Very good customer service

Very good when it comes to chatting with you Reviewed on: 12th April 2024

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