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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Great bank

Very sufficient, easy to navigate Reviewed on: 12th April 2024

Was recommended to use Chase and delighted I did.

Was recommended to use Chase and delighted I did. Rewards for saving and decent interest rates make it all worthwhile Reviewed on: 12th April 2024

One of my favourite features is the roundup

One of my favourite features is the roundup and the ability to add that funds to a savings account. Very easy to use and gives you that extra bit of money for a rainy day. Reviewed on: 12th April 2024

Chase Bank: Perfect banking experience

Amazing experience with App and digital banking. Reviewed on: 12th April 2024

Quick & Easy to use.

Quick & Easy to use. Intrerest on the debit card is a plus as well as great interest on the savings account and the 1% bonus. Great Prodect from a well known Bank. Reviewed on: 12th April 2024

Chase has given me the freedom to make purchases wit...

Chase has given me the freedom to make purchases with no worries. The customer service team are very good and the response time is very quick and efficient. Reviewed on: 12th April 2024

Totally trustworthy

So easy and trustworthy, instant transaction alerts. No added or hidden charges Reviewed on: 12th April 2024

good to use simple cashback every month

good to use simple cashback every month Reviewed on: 12th April 2024

Cash back

Love that you can earn cash back on purchases and do everything on line Reviewed on: 12th April 2024

Amazing Customer Service and Benefits

I had an issue with an transaction where I was having problems with the merchant and Chase customer service helped me go through the process to fix it. They give you benefits like Round-ups and Cashback which is a great benefit to have and you receive them from every purchases. Reviewed on: 12th April 2024

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