Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

View other Chase Bank products

4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Simple secure and no issues.

Simple secure and no issues. great for use abroad and the cashback is an added bonus- all just works well. Why can’t all banks be like this, simple to apply and manage and I can’t say that I have had a single issue since using them either with the product, service or application Reviewed on: 12th April 2024

Easy to use Internet banking.

Easy to use Internet banking. Easy to open currant and savings accounts Reviewed on: 12th April 2024

Good inerest rates whilst allowing for flexibility i...

Good inerest rates whilst allowing for flexibility in moving money if you need it. Though slightly larger amounts you need to go through a call/person it is still there for safety measure. Reviewed on: 12th April 2024

Everything runs smoothly, no issues, which is what I...

Everything runs smoothly, no issues, which is what I need. Reviewed on: 12th April 2024

Good all round service and app simple to use

Good all round service and app simple to use Reviewed on: 12th April 2024

Everytime I call they are very helpful and the servi...

Everytime I call they are very helpful and the services they provide is amazing. Best bank I use abroad. They provide great rates. Reviewed on: 12th April 2024

Excellent customer service.

Excellent customer service. Always prompt to answer the phone and courteous staff. Fabulous all round. Reviewed on: 12th April 2024

I have found using Chase extremely easy to use.

I have found using Chase extremely easy to use. I especially like the cash back and top ups on the current account. I also have a savings account with Chase which again was easy to open. I first got the Chase card for use abroad which was brilliant, no more having to worry about having cash on holiday. Reviewed on: 12th April 2024

My new Chase customer experience

Chase produces a first class, no-nonsense approach to customers' money, with absolutely minimum inconvenience at all times. Accessibility and communications are top drawer. Reviewed on: 12th April 2024

easy to use, great abroad.

easy to use, great abroad. love it Reviewed on: 12th April 2024

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

123 current account (discontinued)
from Santander 4.05 from 1278 reviews
Choice Current Account
from Danske Bank UK 3.61 from 23 reviews
FlexStudent
from Nationwide 4.27 from 8 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.82 from 23036 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.71 from 51 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub