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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Easy account to join and cash back earns a return.

Easy account to join and cash back earns a return. Using the Chase debit card abroad also saves me money. Reviewed on: 12th April 2024

I have been able to get over 80 pounds on cash back.

I have been able to get over 80 pounds on cash back. Is really nice to have this feature on a debit card. Reviewed on: 12th April 2024

Excellent Service and customer service

Excellent Service and customer service Reviewed on: 12th April 2024

Good service and good saving rate

Good service and good saving rate Reviewed on: 12th April 2024

Ease of use and a great operating system

Ease of use and a great operating system Reviewed on: 12th April 2024

Fast customer service - messages are always answered...

Fast customer service - messages are always answered in rapid timing Reviewed on: 12th April 2024

No fuss, no muss.

No fuss, no muss. The app is extremely easy to use. It feels like I have a personal banker on my ‘phone! I feel my money is safe and secure with Chase. I also feel very reassured by being a Chase customer. Reviewed on: 12th April 2024

Everything works very smoothly.

Everything works very smoothly. The app is very intuitive and there are no costs associated with maintaining the account Reviewed on: 12th April 2024

A great bank to deal with.

A great bank to deal with. I have used the customer service and they excellent and easy to deal with. Very good at communicating and offering new services making them very competitive with the larger banks, but much easier to deal with Reviewed on: 12th April 2024

financial

Easy to use app and good interest earned Reviewed on: 12th April 2024

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