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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Outstanding support

They respond to chat requests incredibly quickly and their support is genuinely helpful and quick to take action. Haven't ever had experiences this good with other companies. Reviewed on: 12th April 2024

The 1% on everything I spend on is great

The 1% on everything I spend on is great Reviewed on: 12th April 2024

I love chase i regret not getting my account earlier!

I love chase i regret not getting my account earlier!! Reviewed on: 12th April 2024

Great benefits while you use it.

Great benefits while you use it. Spent a certain amount and you get cashback for spending..how cool is that Reviewed on: 12th April 2024

Instant access to bank data.

Instant access to bank data. Interest rates are very competitive. Excellent customer service Reviewed on: 12th April 2024

Always had great service easy to use also have savin...

Always had great service easy to use also have savings accoubt Reviewed on: 12th April 2024

Great customer service, friendly staff and excellent...

Great customer service, friendly staff and excellent knowledge of products Reviewed on: 12th April 2024

EXCELLENT

No complaints excellent experience and would recommend Reviewed on: 12th April 2024

Clear processes and customer service

The process for opening an account was clear and quick. When I have had issues, I reached someone by app and phone very easily and issue was resolved immediately. Reviewed on: 12th April 2024

Easy to set up and not had any bad experience...

Easy to set up and not had any bad experience Reviewed on: 12th April 2024

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