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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Easy to use banking app with savings!

Very easy to set up and use immediatley. Reviewed on: 12th April 2024

BEST-EASIEST-MOST REWARDING BANK ABOUT

I love how easy it is to use their app. It is so clear and I believe anyone at any age would be able to navigate it. You have a great chat service which is quick and efficient which I have already used and my issue was resolved within 10 minutes. I couldn’t recommend this bank enough. I have actually started to transfer all my money to my chase as you can also earn cash back on transactions which is so beneficial during these difficult times! Reviewed on: 12th April 2024

Very good.

Very good. Never any problems and like the way can save in a savings account Reviewed on: 12th April 2024

Great bank account, great rewards and easy to use on...

Great bank account, great rewards and easy to use on app and also good interest. Great when using abroad Reviewed on: 12th April 2024

I’ve never had a bad experience with chase

I’ve never had a bad experience with chase Reviewed on: 12th April 2024

Banking made simple.

Banking made simple. App is clear and easy to follow. Easy to contact customer services. Reviewed on: 12th April 2024

Quick reply

Quick reply to on-line chat and very helpful. Reviewed on: 12th April 2024

Customer service excellent and reply to any concerns...

Customer service excellent and reply to any concerns within minutes. Reviewed on: 12th April 2024

simple and straightforward.

Great from the start simple and straightforward exactly what is needed Reviewed on: 12th April 2024

I don’t contact the bank that often but when I do th...

I don’t contact the bank that often but when I do the service has been always great Reviewed on: 12th April 2024

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