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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Great to bank with

Never had any problems with Chase always had good service on there app and using the card abroad Reviewed on: 12th April 2024

Great for travel and managing your money

Can use abroad with no fees. Love the different sub account categories you can make to keep track of your spending too. Reviewed on: 12th April 2024

it was incredibly easy to open an account and I have...

it was incredibly easy to open an account and I have no issues at all as a customer Reviewed on: 12th April 2024

Grateful to be a valued customer!

I’m really pleased with my services at Chase, since February I’ve been taking advantage of their 1% cash back and also switched over my savings account to chase because of their incredible 4.1% AER, as my existing bank was only offering me 2.85%. Since choosing chase I have earnt £21 in their 1% cash back offer on my daily transactions. I wish i joined Chase sooner, you have an amazing service and give back to your customers. I feel so valued and appreciated to be a Chase Bank customer. Reviewed on: 12th April 2024

Queries easily resolved using Chat system, used card...

Queries easily resolved using Chat system, used card abroad with no issues, earned 1% cashback Reviewed on: 12th April 2024

Other banks chase Chase!!!

The whole Chase experience has been excellent from the start. The app is so easy to use. Their customer service is second to none. Communications are excellent. I would definitely recommend Chase. Well done and keep up the good work! Reviewed on: 12th April 2024

Very useful for travelling abroad

Very useful for travelling abroad Reviewed on: 12th April 2024

The account for my daily needs

I have been using chase for a year now and I can say my experience had been excellent. What I really appreciated from chase is having the cash back and round up strategy which makes difference in topping up my savings. In addition, creating saving account from then is very easy to and I get an extra aer monthly which is a bonus. Reviewed on: 12th April 2024

A bank to join!

A great on line banking experience Reviewed on: 12th April 2024

Easy to use, get good rewards.

Easy to use, get good rewards. Interest rates are competitive. App is great Reviewed on: 12th April 2024

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