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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

From setting up the account to being able to use the...

From setting up the account to being able to use the app and the brilliant features. This bank is by far the best. Reviewed on: 12th April 2024

Account is easy to set up and navigate.

Account is easy to set up and navigate. The 1% cashback is helpful as is the associated round up account. Reviewed on: 12th April 2024

One of the easiest online banks I've used!

One of the easiest online banks I've used! Reviewed on: 12th April 2024

It’s been really nice using Chase's service and ever...

It’s been really nice using Chase's service and everything is so simple and straight forward. Reviewed on: 12th April 2024

Great Value & friendly Service, Lots of benefits of...

Great Value & friendly Service, Lots of benefits of daily shopping and saving, must recommend it. Reviewed on: 12th April 2024

I love using Chase Bank.

I love using the Chase Bank app because it is so easy. The screens are well designed and the transaction speed means I know exactly how much money I have at any given time. Reviewed on: 12th April 2024

Complete great experience

Complete great experience, no problems with entering it easy and responsive, great for saving money and making your money work a little extra for you. Customer service is amazing called while I was away in Australia and I'm a UK customer and the receiver was very helpful. Would recommend 100% Reviewed on: 12th April 2024

Great cash back incentive, and a fair savings rate.

Great cash back incentive, and a fair savings rate. Reviewed on: 12th April 2024

Since opening an account with chase bank, I have fou...

Since opening an account with chase bank, I have found their app easy to use and their products very helpful. Reviewed on: 12th April 2024

A good bank to deal with

Regular updates the bank gives clear, easily understandable information to customers on a regular basis Reviewed on: 12th April 2024

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