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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Best customer service

Best customer service and offers Reviewed on: 12th April 2024

Very impressed with the bank so far

Very impressed with the bank so far Reviewed on: 12th April 2024

Top rate banking account

Chase is easy to navigate, understand, it helps me save in separate areas for up coming bills, like my tax bill, car insurance, house insurance. I can easily see where I’m up to and which account needs topping up. I can see my ins and outs, my interest is good. I am absolutely hundred per cent impressed, Reviewed on: 12th April 2024

As of this Post Perfect

They have done what they say they will do and are professional & polite ,as well as Great in giving the Interest Rates that should be earned when saving as well as Cash-Back, deal worth participating in with their rewards also. Flexible, manageable and Secure also, all that is needed with a good bank. Reviewed on: 12th April 2024

Easy to use, excellent!

Easy to use, excellent! No charges on foreign currency transactions and great rates offered. Reviewed on: 12th April 2024

Easy banking

Easy banking with excellent interest rates Reviewed on: 12th April 2024

Nice to see proper customer service being applied.

Nice to see proper customer service being applied. It's refreshing to find a bank that listens to the customer and puts the customer's wants and needs somewhat above their bottom line to just make profits for the shareholders. Reviewed on: 12th April 2024

Great bank..

If I need to contact a member of the team they are always efficient and polite. Reviewed on: 12th April 2024

App is user friendly and the customer service is exc...

App is user friendly and the customer service is excellent. I never have to wait long to speak to an actual human being to discuss my issues. Reviewed on: 12th April 2024

Chase were extremely supportive when I needed to cha...

Chase were extremely supportive when I needed to change my name. I struggle a lot with minor things like that and I can’t fault the customer service Reviewed on: 12th April 2024

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