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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Always found them very helpful.

Always found them very helpful... Easy to use site... Contact them and they answer and sort out the problem straight away... I am old and can't manage some sites or understand them... Chase is easy to keep an eye on things.... I reccomend them to my Grandchildren... Reviewed on: 14th February 2026

Great customer service and UX and they offer great i...

Great customer service and UX and they offer great incentives Reviewed on: 14th February 2026

Great great

Great, love the cashback element Reviewed on: 14th February 2026

It’s seemless, easy to use abroad, fine interest

It’s seemless, easy to use abroad, fine interest Reviewed on: 14th February 2026

Great Bank

Great bank good interest rates. Very easy to use the app. Reviewed on: 14th February 2026

Absolutely thrilled with the customer service.

Absolutely thrilled with the customer service. Solved all my issues within a day of reporting. Best service I’ve ever had. Reviewed on: 14th February 2026

The account,the interest,the overall experience and...

The account,the interest,the overall experience and use of the app and chance itself has been excellent. Reviewed on: 14th February 2026

Always answer queries quickly and effectively

Always answer queries quickly and effectively Reviewed on: 14th February 2026

Reassuring messages.

An account holder for 2 years now I am pleased with the ease of using my chase account additionally I really like that if or when a spend is recorded on my account I receive an immediate message to that effect on my phone. This means I can be sure that spend is mine and not bogus. This is very reassuring. Reviewed on: 14th February 2026

Excellent current account with cashback and roundup.

Excellent current account with cashback and roundup. Easily linked to savings and JP Morgan investing Reviewed on: 14th February 2026

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