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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Excellent can't think of any negatives

Excellent can't think of any negatives Reviewed on: 12th April 2024

Very convenient and easy to use.

Very convenient and easy to use. Great interest rates. Reviewed on: 12th April 2024

Amazing bank

I am writing to express my sincere gratitude for the exceptional service I have received as a customer of Chase.Your commitment to excellence is evident in every interaction, and it has made managing my finances a seamless and stress-free experience. The professionalism and expertise of your staff have consistently exceeded my expectations. Whether I am visiting a branch, using the online banking platform, or reaching out to customer support, I am met with prompt, courteous, and knowledgeable assistance. I am particularly impressed with the innovative features of your mobile app, which has revolutionized the way I handle my daily transactions. The user-friendly interface, coupled with cutting-edge security measures, provides peace of mind and convenience at my fingertips. Moreover, the personalized financial advice and tailored solutions offered by your advisors have been instrumental in helping me achieve my financial goals. It is clear that Chase prioritizes its customers’ needs and works diligently to provide the best possible service. Thank you for setting such a high standard in the banking industry. I look forward to continuing my journey with Chase and availing myself of the excellent services you offer. Warm regards, Mayuree Gore Reviewed on: 12th April 2024

Easy to open, excellent benefits, account accepted e...

Easy to open, excellent benefits, account accepted everywhere. Easy to add savings accounts. Updated with changes and benefits regularly. App easy to use Reviewed on: 12th April 2024

Easy setup, minimalistic and well working app withou...

Easy setup, minimalistic and well working app without any fluff. Reviewed on: 12th April 2024

Good customer service

Nice customer service and good support for any time Reviewed on: 12th April 2024

Great service

Great service and user-friendly banking app Reviewed on: 12th April 2024

I have been a member of chase bank UK since launch.

I have been a member of chase bank UK since launch. I really have appreciated the 1% cashback over this time and have recommended it to several friends, which was after the refer a friend scheme finished. Also when spending abroad, it shows the conversion rate and this really impressed my friend, who had bought currency before leaving the UK. The chase rate - which had no commission fees, was always better than the rate my friend had got her currency for. She hasn't looked back and also referred to her Mum. Reviewed on: 12th April 2024

Very easy to apply for an account, the best banking...

Very easy to apply for an account, the best banking app and good saving rates Reviewed on: 12th April 2024

Really well thought out app.

Really well thought out app. I like that I can access my card and account details and copy them easily when shopping on my phone. I had one issue with an incorrect charge which chase customer services were able to help with. Reviewed on: 12th April 2024

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