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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Great and simple use and set up.

Great and simple use and set up. Customer service is very good Reviewed on: 12th April 2024

Such an easy app to use, great benefits enabling me...

Such an easy app to use, great benefits enabling me to make the most of the money I have earned and saved. I have used my debit card both in the UK and abroad many times. It has been brilliant optimising the use of the Chase account. I have recommended it to many friends and family members. I have found the customer service exceptional too. I also like how the card has no number details - it is a very secure bank to use. Reviewed on: 12th April 2024

Best cashback offer never had any problem

Best cashback offer never had any problem Reviewed on: 12th April 2024

Very convenient and easy to use

Very convenient and easy to use the App. Great for withdrawing money overseas Reviewed on: 12th April 2024

Easy access , fast card delivery and account updates

Easy access , fast card delivery and account updates Reviewed on: 12th April 2024

Great bank, app and excellent interest rates, the be...

Great bank, app and excellent interest rates, the best in market. Reviewed on: 12th April 2024

Great banking app, easy set-up process and I've neve...

Great banking app, easy set-up process and I've never had any need form contact with customer services.Good cashback on spending Reviewed on: 12th April 2024

Excellent customer service!

I've had a couple of issues with withdrawing cash from atms and chase customer service has always been very quick, polite, and overall helpful in assisting me, along with providing the necessary background information about any terms and conditions that may be imposed on their provided service. Ice always felt like a valued customer. Reviewed on: 12th April 2024

Great bank account

Great bank account, helping to manage my money effectively. Reviewed on: 12th April 2024

Highly recommend!!!

Excellent smooth experience, Cash Back offer is excellent. The ability to have as many savings accounts as possible is great as it makes saving for specific goals so easy. Transactions are more or less instant as well as moving funds around within your accounts are so fast. Makes the whole process so smooth and I would say age friendly as well!! Reviewed on: 12th April 2024

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