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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Really great customer service towards customers

Really great customer service towards customers Reviewed on: 12th April 2024

Fast service and clear app to understand the best

Fast service and clear app to understand Reviewed on: 12th April 2024

Excellent app with cashback on purchases.

Excellent app with cashback on purchases. Good interest rate on savings. Had a good experience with customer services when I questioned a transaction Excellent Reviewed on: 12th April 2024

Excellent interest rate!

Excellent interest rate!! No added fees when spending abroad! And the spare change pot is so useful I feel like I’m spending less and saving more! I would 100% recommend this bank to anyone who is looking at earning money on their savings Reviewed on: 12th April 2024

Great and helpful, easy to follow and understand.

Great and helpful, easy to follow and understand.Useful tools to save Reviewed on: 12th April 2024

A bank with an account that’s completely together.

I joined Chase in February 2023 after having a massively disappointing experience with Barclays (who I’d had an account with for over 20 years. Setting up a Chase account was simple and the app is completely intuitive. I can set up ‘pots’ for different payments and along with the cashback and round-ups, it’s a great account. I had to contact support once in the time I’ve had the account, and not only was the person at the end of the line really friendly, they also resolved the issue really quickly. All good! Reviewed on: 12th April 2024

Very easy and convenient to move around your money.

Very easy and convenient to move around your money. Excellent Reviewed on: 12th April 2024

The app is fantastic and easy to use.

The app is fantastic and easy to use. I like getting notifications when money goes in and out of my account. Cash back and savings are excellent Reviewed on: 12th April 2024

I’ve used it in several countries and have never had...

I’ve used it in several countries and have never had an issue Reviewed on: 12th April 2024

No interest charged when abroad

Had Chase now for about 5 years. I put all my holiday money in there. I get interest and the big thing for me is that I don’t get charges for getting money out abroad or using the card abroad. so all of money is mine. I recommended the rest of family to do the same thing and now we all belong to the Chase family Would recommend to anyone. Reviewed on: 12th April 2024

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