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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Great bank, easy app, staff are really helpful

Great bank, easy app, staff are really helpful Reviewed on: 12th April 2024

Great customer service and value current account

I find the Chase account to be a great option with good interest and cashback. The app is straightforward, simple to use and customer service is personal and swift. Reviewed on: 12th April 2024

Great but needs a physical bank officials for cash p...

Great but needs a physical bank officials for cash payment Reviewed on: 12th April 2024

I love Chase & have recommended it to several friend.s

I love Chase & have recommended it to several friends, especially if they are going abroad. It's so easy to spend & withdraw money when overseas, no need to take cash at all. I now use Chase as my day to day spending account. I needed to contact customer services just once in the 18 months I've had an account & they sorted it out within minutes. Reviewed on: 12th April 2024

Great account both current and savings

Great account both current and savings Reviewed on: 12th April 2024

Better than high street banks

I like everything about the chase account I can't recommend it enough Reviewed on: 12th April 2024

Chase App

Not had to use the customer services as app is so good Reviewed on: 12th April 2024

Banking experience

I joined the bank 2 years ago and their services are fantastic. Reviewed on: 12th April 2024

support is bots or humans so good bank,

Good BANK, enought said Good BANK, enough said, ok I say more good, can’t tell if support is bots or humans so good bank, Reviewed on: 12th April 2024

The customer service is exceptional.

The customer service is exceptional. Courteous and swift to respond to all queries and always a satisfactory resolution. Reviewed on: 12th April 2024

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