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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Chase are flawless!

I set up my Chase account before I went on holiday 2 years ago and I have loved it ever since. The app is seamless and the customer service has always been amazing. Reviewed on: 12th April 2024

Recommended to friends and family.

Recommended to friends and family. Brilliant cash back options, easy saving and brilliant communication. Ive used in different countries and it was so easy. Reviewed on: 12th April 2024

It is all very easy to do everything via the app and...

It is all very easy to do everything via the app and to get through to customer elservices with any queries Reviewed on: 12th April 2024

It’s good so far and good cash backs

It’s good so far and good cash backs Reviewed on: 12th April 2024

Good customer service and amazing bank

Good customer service and amazing bank Reviewed on: 12th April 2024

Ease. Excellence. Customer Centric

Since joining Chase my banking experience has become easy. From signing up for the account to paying my bills, the interest on my money, the round-ups and cash back. Everything is easy, well thought out and the most customer centric bank. I am proud to have my account with Chase. Reviewed on: 12th April 2024

Bellaboo

Opening an account is very easy to do Reviewed on: 12th April 2024

All really good.

All really good. Easy to use. Excellent cashback. Reviewed on: 12th April 2024

Best interest rates on savings accounts.

Best interest rates on savings accounts. Unlike other high street banks only offer high rates for the first thousands and much lower is over a set amount. Very pleased with chase bank so far. Reviewed on: 12th April 2024

Great App and great customer services

Great App and great customer services Reviewed on: 12th April 2024

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