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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Chase is one of the best banks in terms of cash pack...

Chase is one of the best banks in terms of cash pack & pound round ups Reviewed on: 12th April 2024

Very straight forward onboarding process, intuitive...

Very straight forward onboarding process, intuitive App to become a customer and then use for my day to day banking. Very happy Reviewed on: 12th April 2024

Easy to get an account.

Easy to get an account. Great to use as currant account. Really easy to set up savings accounts connected to your current accounts. Reviewed on: 12th April 2024

Brillaint Bank with excellent savings interest rates...

Brillaint Bank with excellent savings interest rates on all accounts. Good incentives to encourage you to transfer your money to chase. Reviewed on: 12th April 2024

After years of terrible service from high street ban...

After years of terrible service from high street banks, chase has made me feel like my tiny bit of money is of value to them. I know I don't have much, but they don't make me feel like a failure for not having more available cash! Reviewed on: 12th April 2024

Chase Current account is perfect

Chase is a fantastic company to use for my current account to has been so easy to use whilst I have been travelling the world and made everything simple without any worries at all. Always providing me with updates when necessary and offering me the best customer service, I would definitely recommend to anyone. Reviewed on: 12th April 2024

I like the 1% cashback on the current account

I like the 1% cashback on the current account Reviewed on: 12th April 2024

Simply brilliant!!

Chase has magnificent customer service via the app. Queries are dealt with immediately. I love the app, clear and easy to use. I like that I can set budgets and open multiple savings pots. 5% on round ups is superb. I have already earned £128 from that. Bring able to use my card abroad fee free is a game changer, no hassle and still earning 1% cashback on every purchase. Simply brilliant. Reviewed on: 12th April 2024

One of the best bank.

I've never had a problem using chase app or trying to get through to their customer service, I had a issue where funds leave my account, and chase did everything to make sure I was refunded, they act fast productive and friendly. One of the best virtual bank in the UK. Highly recommended. Reviewed on: 12th April 2024

Easy use and very safe to use.

Easy use and very safe to use. Easy to track your monthly spending, and the current account balance get some interest income as well, which I haven't seen in other banks. Reviewed on: 12th April 2024

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