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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Transactions are so easy, love the app

Transactions are so easy, love the app Reviewed on: 12th April 2024

Great interest rate and app works smoothly

Great interest rate and app works smoothly Reviewed on: 12th April 2024

A simple user friendly bank app.

The banking app is very user friendly and easy to use. I like the instant receipts when shopping it all makes it seem so simple it makes you wonder why all banking apps are not as advanced. Reviewed on: 12th April 2024

I am very happy with Chase Bank

I am very happy with Chase Bank, I have a debit and savings account, I have never had any issues and the savings rate is good, Reviewed on: 12th April 2024

Love the cashback

I absolutely love my Chase account which I use for all my spending because of the great cashback feature. I have other accounts which offer monthly cashback incentives with selected providers, but that means having to scroll through the deals every month to see if there's anywhere I'm likely to be spending. My Chase account has simple, ongoing, 1% cashback on just about everything, so long as I meet the pay-in minimum. No fuss, no messing about, just reliable cashback on pretty much everything I need to spend on, so it's the only card in my Apple wallet. I also really like the app, which is obviously designed around the user (unlike some of the legacy bank apps, which are designed to replicate what they've been doing for fifty years). What's not to love? Reviewed on: 12th April 2024

Easy to use app.

Easy to use app. Helps me budget. Reviewed on: 12th April 2024

Verry well working .so good

Verry well working ..all app ChosEs,and,castomer servis too thx You Reviewed on: 12th April 2024

It’s so easy to use and help is always at hand and v...

It’s so easy to use and help is always at hand and very quick too Reviewed on: 12th April 2024

Excellent service and banking products

Excellent service and banking products Reviewed on: 12th April 2024

Helpful and veri easy to use

Good experience went abroad and took this chase card so easy to use I ll recommend this to everyone smart card am happy with my chase card Reviewed on: 12th April 2024

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