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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49013 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Best current account I’ve ever had!

Best current account I’ve ever had! Straightforward to use and great rewards for when you spend Reviewed on: 12th April 2024

Great account, easy to use.

Great account, easy to use. Would recommend to others Reviewed on: 12th April 2024

Never had any issues with chase updates, savings rat...

Never had any issues with chase updates, savings rates, etc you are notified straight away.. Reviewed on: 12th April 2024

Great app, rates and cashback.

Great app, rates and cashback. Really friendly and easy to use. Reviewed on: 12th April 2024

Great service.

Great service. Easy to contact and if there are issues very responsive. 5 stars! Giving traditional banks a run for their money Reviewed on: 12th April 2024

Cash back - we love it!

I have found Chase easy to navigate and the cash back is such a plus! Reviewed on: 12th April 2024

Easy to use app with 1% cashback on debit card spend...

Easy to use app with 1% cashback on debit card spending is great Reviewed on: 12th April 2024

Superb bank much better than high street banks

Superb bank much better than high street banks Reviewed on: 12th April 2024

Great seamless service and love the round up feature

Great seamless service and love the round up feature Reviewed on: 12th April 2024

Great account for using at home and abroad.

Good, clean, simple to use app, great rates for using overseas. Reviewed on: 12th April 2024

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