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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Best British Bank: easy to reach out to the customer...

Best British Bank: easy to reach out to the customer care Reviewed on: 12th April 2024

Never had any issues.

Never had any issues. The app is easy to use and is user friendly. Reviewed on: 12th April 2024

A great bank and fantastic service

Since the start they have great rates and the cash back is a good way to recoup money. Any issues they are always on hand to sort it out Reviewed on: 12th April 2024

Just Great!

Professional , app user friendly great customer service Reviewed on: 12th April 2024

Any problems and they sort it out over a phone...

Any problems and they sort it out over a phone call Reviewed on: 12th April 2024

Provides a all-round service

Chase is a very good bank that provides great cashback awards, brilliant customer service and a very decent amount of interest on your savings. This is the only bank I used to travel abroad as they offer no fees, you can’t get any better than that! Reviewed on: 12th April 2024

Excellent - swift, hassle free banking with support...

Excellent - swift, hassle free banking with support when needed Reviewed on: 12th April 2024

I love chase!

I love chase! The app is so easy to use. Really impressed with the 1% cashback on spending. It’s so easy to move my money to a savings account to get more interest. The round up account is another bonus. Reviewed on: 12th April 2024

Fantastic bank.

Fantastic bank. Excellent customer service. When I wished to transfer a large sum they contacted me and were very thorough to ensure I wasn't being scammed. Very impressed. Also the rewards on the account is excellent, especially no charge for using abroad and 1%cashback Reviewed on: 12th April 2024

Easy to use the app.

Easy to use the app. Fantastic rate on saving accounts Reviewed on: 12th April 2024

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