Paid advertisement
Smart Money People Logo
Newsletter

Chase Bank: Current account reviews

4.86
Based on 49,008 reviews, last reviewed 16th Jun 2026
98% decrease in 5 star reviews
in the past 90 days
90% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026
Louise's avatar
Louise

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Great app

5
I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

All good for the time I have been with chase

4
All good for the time I have been with chase Reviewed on: 13th February 2026

Super quick to answer phone and the agent has detail...

5
Super quick to answer phone and the agent has details to hand when you call from the app Reviewed on: 13th February 2026

Good bank account

5
Debit is good for travelling. Interest rates on savings were good initially. Reviewed on: 13th February 2026

Great assistance, quick resolutions if any issues

5
Great assistance, quick resolution Reviewed on: 13th February 2026

Great app - easy to navigate and 1% cashback is great.

5
Great app - easy to navigate and 1% cashback is great. It would be better if they continue to provide the cashback on overseas purchases Reviewed on: 13th February 2026

Great control over my funds with flexibility and saf...

5
Great control over my funds with flexibility and safety. Very helpful customer service which is easily accessible. Even have interest paid on instant access funds Reviewed on: 13th February 2026

Great service

5
Current account is excellent money is easy to move around. Very easy to use - and chat is very effective and efficient Reviewed on: 13th February 2026

Great excellent sublime magnificent brilliant

5
Great excellent sublime magnificent brilliant Reviewed on: 13th February 2026

Chase Great customer service

5
Great customer service and response from the app support team. Very responsive and attentive. Good platform and app to use and easy to navigate. Reviewed on: 13th February 2026

Perfect all rounder bank, and very competitive compa...

5
Perfect all rounder bank, and very competitive compared to other big brand banks Reviewed on: 13th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Chase Bank?

  • Savings

    from Chase Bank 4.82 from 23030 reviews
    Chase Bank
  • Credit card

    from Chase Bank 4.81 from 383 reviews
    Chase Bank
  • Chase Protect

    from Chase Bank 4.70 from 50 reviews
    Chase Bank
    View all products