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Chase Bank: Current account reviews

Name: Current account
Rating: 4.859581713195030904 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Chase is excellent for providing customers rewards f...

Chase is excellent for providing customers rewards for using them. You can get cash back each month and earn round ups. Reviewed on: 13th February 2026

Why I recommend chase to young people

I’ve had a great experience with chase ever since I’ve joined. Amazing costumer service and a very clear online app. There are a ton of benefits that come with having a current account with chase , one being the cashback system. They are my number one bank to go to when I’m travelling as they’re efficient and reliable. Despite it not being a high street bank in the UK, they’ve built trust and good rapport with customers and I soon plan on opening a credit card with them Reviewed on: 13th February 2026

great mobile banking app and customer service

mobile banking app user friendly, responsive customer service via mobile chat, good debit card cash back rewards Reviewed on: 13th February 2026

Easy to use app

Easy to use app and great to have the opportunity to speak to an actual human being Reviewed on: 13th February 2026

Why Chase is the best

Chase has been a brilliant bank for the last year. Their 1% cashback, round up scheme, and 5% boosted savings account all with no costs have been hugely appreciated. The app makes everything incredibly easy to handle Reviewed on: 13th February 2026

Chase is a great bank.

Chase is a great bank. Their banking is so easy and reliable. Amazing customer service too Reviewed on: 13th February 2026

I have been with Chase since 2021 and I am very sati...

I have been with Chase since 2021 and I am very satisfied with them, customer service is excellent, great savings. Reviewed on: 13th February 2026

Chase is such a great current account.

Chase is such a great current account. The app is very user friendly and I love the use of the savings pots. Reviewed on: 13th February 2026

Very positive experience using the current account i...

Very positive experience using the current account in various countries. Reviewed on: 13th February 2026

Great bank account

Chase has reward as you spend and very good savings rates. Also can use the card abroad all round good account Reviewed on: 13th February 2026

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