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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

Too often do I have to justify via a phone call tran...

Too often do I have to justify via a phone call transactions over a certain amount. The call takes too long as the agent has to follow a long windy script Reviewed on: 12th April 2024

Very handy easy to use app.

Very handy easy to use app. Great feature to offer protection to your money and details. Reviewed on: 12th April 2024

Excellent to use debit card on holiday for better ex...

Excellent to use debit card on holiday for better exchange rate and cashback. Reviewed on: 12th April 2024

Clean app, good customer service, innovative feature...

Clean app, good customer service, innovative features, but limited product range. Reviewed on: 12th April 2024

They are the best around and they make me really hap...

They are the best around and they make me really happy because they are proper good guys to deal with. Everyone else is losers Reviewed on: 12th April 2024

Love the App

Love the App, also how you can structure your accounts and manage your money. When I have asked questions via the app the staff have always been very helpful Reviewed on: 12th April 2024

Great bank Great app

The app is easy to navigate it's clear and simple to understand plus they keep you fully informed about new services and products Reviewed on: 12th April 2024

Is very easy to use.

Is very easy to use. And handle Reviewed on: 12th April 2024

Best app experience.

Best app experience. Easy, friendly interface. Reviewed on: 12th April 2024

Efficient and easy to use .

My current account is run very efficiently. I get messages almost instantly when there is activity on the account, plus warnings when I need to have a change from simply tapping to using my pin. The icing on the cake is "round-up" of my expenditure. Reviewed on: 12th April 2024

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