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Chase Bank: Current account reviews

Name: Current account
Rating: 4.859581713195030904 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

I have been using the chase bank from sometimes and...

I have been using the chase bank from sometimes and its been the best of the all i have used no bug on app no problem with credit card ever Is smooth every time Reviewed on: 13th February 2026

I am impressed.

It’s a new account for me but I am impressed. Reviewed on: 13th February 2026

Excellent communication, easy to use, good facilitie...

Excellent communication, easy to use, good facilities, good returns Reviewed on: 13th February 2026

Delighted with service I receive from Chase.

Delighted with service I receive from Chase. Customer service has always been 10/10. Wee bit disappointed that the cash back only covers certain things but overall love this bank. Reviewed on: 13th February 2026

I have had amazing experience with Chase bank since...

I have had amazing experience with Chase bank since I joined them and get cash back on some of my spending Reviewed on: 13th February 2026

So easy to use whenever I go abroad

So easy to use whenever I go abroad Reviewed on: 13th February 2026

Banking seems easier

Totally streamlined alongside transparency in all aspects of banking. The app is very customer oriented. And superior to my other online banking interfaces. A very positive straightforward iinteraction from enrolment. Great incentives to save and spend with financial rewards. Reviewed on: 13th February 2026

Chase is by far the best.

I’m extremely pleased with my Chase current account. It’s easy to navigate, easy to open different savings accounts & better still I get cash back on spending, I can then transfer these savings, along with my ‘Round Up’ cash directly to my savings account. It’s a brilliant bank & I'm more than happy to recommend to family & friends & vote it as the best Current Account Bank. I also bank with 2 other UK banks but Chase is by far the best. Reviewed on: 13th February 2026

Very easy to use and no problems so far.

Very easy to use and no problems so far. Reviewed on: 13th February 2026

Breath of fresh air

Unreal bank account. Cash back AND round up. No fees for using abroad, an absolute breath of fresh air compared to some of the traditional dinosaur banks! I cannot fault Chase in anyway and I do nit understand anyone who doesn't have one of these great accounts! Larry Grayson had a premonition when he used to say "CHASE ME!" Reviewed on: 13th February 2026

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