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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

I love their innovation and ease

I love their innovation and ease Reviewed on: 12th April 2024

A great bank!

Very easy app. Helpful team and open and honest. Reviewed on: 12th April 2024

Since I started i felt secure no worries about my mo...

Since I started i felt secure no worries about my money and the customer service is outstanding beat even my other bank service Reviewed on: 12th April 2024

As it should be!

Just easy and no problems from set up in the app to card etc arriving! First class Reviewed on: 12th April 2024

Easy, Good

App is easy to use. It also provide good interest rate and money refund. Reviewed on: 12th April 2024

No hassle payment card

My first card that I use in bars, restaurants and coffee shops. It couldn’t be easier to top up and keep track of what I’m spending. I feel safe using it abroad knowing that I will hand no charges and that I will receive the correct exchange rate. Reviewed on: 12th April 2024

Fantastic experience so far!

Fantastic experience so far. The app itself is very intuitive and easy to use. Transparent FX rates published in the app for cross currency use. I travel a lot and find this useful. Reviewed on: 12th April 2024

Great bank, highly recommend.

I initially opened this account for travel purposes but since having it it’s helped me with managing my money, savings and more. I like how easy the app is to use and how your details are secure in the app rather than on the card. I also like that it notifies me when money is deposited into the account. Reviewed on: 12th April 2024

From the time I opened my account I have found my ac...

From the time I opened my account I have found my account so easy to run on line. I rate them higher than my own bank that I have had for many many years. Reviewed on: 12th April 2024

Chase Bank

Excellent interface and communication Reviewed on: 12th April 2024

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