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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Signed up with chase and really happy with it.

Signed up with chase and really happy with it. Love the 1% cash back when spending, love the savings, absolutely love the round up account. Perfect way to save! Reviewed on: 12th April 2024

The 1% cashback is the main reason I'm with Chase an...

The 1% cashback is the main reason I'm with Chase and is a wonderful benefit to banking. Plus the savings account that comes with it is one of the most competitive interest rates. Any issues are resolved swiftly. I would highly recommend Chase to anyone Reviewed on: 12th April 2024

No hassle

This easy to use bank is straightforward and cares about it’s customers Reviewed on: 12th April 2024

Very happy so far!

I swapped my account to Chase recently which was very easy to do. Online app is great and easy to use. Just wish I had moved sooner. Reviewed on: 12th April 2024

Chase banking app

Find the Chase banking app easy and great to use, can set up saving accounts as well. Great for using abroad as no fees charged. Reviewed on: 12th April 2024

I like the fact, that customer support is not automa...

I like the fact, that customer support is not automated. Reviewed on: 12th April 2024

Good interest rate on easy-access savings.

Good interest rate on easy-access savings. Monthly cashback is a big bonus Reviewed on: 12th April 2024

I’ve never had a problem with this bank , they’ve w...

I’ve never had a problem with this bank , they’ve work brilliantly, one of the best things is no details on your cards Reviewed on: 12th April 2024

I had an attempted fraud on my chase account they we...

I had an attempted fraud on my chase account they were brilliant I phoned them and explained and they dealt with it instantly Reviewed on: 12th April 2024

1% Cashback current account is unbeatable!

On the brief occasions that I do need to speak to the customer service team, they are always on hand and extremely professional. For my current account, it is amazing that there is the 1% cash back on all purchases which I don’t believe any other bank does. Reviewed on: 12th April 2024

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