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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48879 reviews)

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4.94

Based on 48,879 reviews, last reviewed 2nd Mar 2026

110625% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase is worth using Simple setup, no issues at all. Simplifying banking Reviewed on: 2nd March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48879)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Straightforward banking

Easy to open account, simple and informative banking app, good savings rate at time of opening, still competitive after almost year, communication is grreat but not over the top Reviewed on: 18th February 2026

Chase’s current account is userfriendly.

The standout feature is the generous cashback program – 1 % on purchases and up to 5 % on rotating categories, which quickly adds up. Account setup is swift; verification is completed online within minutes, and the mobile app syncs instantly. Customer service is responsive, offering 24/7 chat support and in‑branch assistance when needed. The integrated budgeting tools give clear visual insights into spending patterns, boosting financial awareness. Security is top‑notch, with real‑time fraud alerts and the ability to lock or unlock the card via the app. One minor drawback is the limited number of cash‑back categories compared to some competitors, but the rates remain competitive. Overall, Chase’s current account delivers solid value, rewarding everyday spend while maintaining convenience and safety. Reviewed on: 18th February 2026

easy to use app, cashback on purchases

easy to use app, cashback on purchases Reviewed on: 18th February 2026

Opened chase account for 1% cashback and use the rou...

Opened chase account for 1% cashback and use the roundup facility Reviewed on: 18th February 2026

Good return,love the cash back offer.

Good return,love the cash back offer. Reviewed on: 18th February 2026

Great banking, only thing missing is the ability to...

Great banking, only thing missing is the ability to pay checks and cash in Reviewed on: 18th February 2026

Great service and first year terms.

Great service and first year terms. Unbeatable currency rates for foreign purchases. Reviewed on: 18th February 2026

Excellent service provider

They have provided an excellent service for the entire time. Reviewed on: 18th February 2026

Super accessible and a great app

Very easy to use, great features for creating different pots and really helpful customer service Reviewed on: 18th February 2026

Easy to contact when I had a question about my accou...

Easy to contact when I had a question about my account and it was resolved quickly Reviewed on: 18th February 2026

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