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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Good bank, great app, good interest rates, good cust...

Good bank, great app, good interest rates, good customer service Reviewed on: 13th February 2026

Awesome digital experience, effective and fast custo...

Awesome digital experience, effective and fast customer service, great rates and data driven Reviewed on: 13th February 2026

Always reliable & great customer service

Always reliable & great customer service Reviewed on: 13th February 2026

Always had good service, really good currency exchan...

Always had good service, really good currency exchanges. Like the rewards program.when.contacted seem to get a good efficient accurate and helpful response. Reviewed on: 13th February 2026

I love the cash back offer and the round up facility.

I love the cash back offer and the round up facility and I love that there is no charge for using my Chase card abroad Reviewed on: 13th February 2026

Brilliant bank, so helpful would recommend to anyone

Brilliant bank, so helpful would recommend to anyone Reviewed on: 13th February 2026

Nothing but positive!

Nothing but positive! Since opening the account the level of service has been superb and they always check for security if a big, abnormal payment is requested. Reviewed on: 13th February 2026

Setting up my account was simple

Setting up my account was simple with staff offering help where needed. Reviewed on: 13th February 2026

Very please with service and offers

Very please with service and offers Reviewed on: 13th February 2026

Excellent service and customer care

Customer service is exceptional and I love they give me cash back on my groceries shopping Reviewed on: 13th February 2026

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