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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48902 reviews)

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4.94

Based on 48,902 reviews, last reviewed 18th Mar 2026

445200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Amazing company with great benefits, always quick wi... Amazing company with great benefits, always quick with correspondence Reviewed on: 18th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48902)

Review of the Chase Bank, Current account:

Good Rate and Great Perks

App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024

Just disappointed the interest rate dropped for exis...

Just disappointed the interest rate dropped for existing customers. Reviewed on: 13th February 2026

A decent bank

Good online service as an online only bank. Website is very clear and user friendly. Reviewed on: 13th February 2026

GREAT customer service by phone or chat.

Very good customer service by phone or chat. Round up and interest on current account Reviewed on: 13th February 2026

Staff are excellent, sorted out a scam with great ef...

Staff are excellent, sorted out a scam with great efficiency. Money recovered and account secured. Reviewed on: 13th February 2026

Easy to use and lots of options .

Easy to use and lots of options . App is really good and user friendly Reviewed on: 13th February 2026

Chase customer service is one of the best I have eve...

Chase customer service is one of the best I have ever had the pleasure to deal with in the whole if my banking life. They are available 24/7, you always get a response from them within at least 5 minutes of contacting them. They have always completely resolved any issues I have ever had whilst banking with them in a very swift professional manner. Reviewed on: 13th February 2026

I use for all my foreign transactions

I use for all my foreign transactions as the instantaneous exchange rates are transparent Reviewed on: 13th February 2026

Amazing service

Hassle free banking excellent customer service fraud prevention team is great Reviewed on: 13th February 2026

Easy to use and good customer service.

Easy to use and good customer service. Higher interest rates would be a bonus. Reviewed on: 13th February 2026

The best customer service I’ve ever experienced.

The best customer service I’ve ever experienced. Prompt 24/7 someone responding, which is so important to me especially being an online bank Reviewed on: 13th February 2026

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