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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48902 reviews)

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4.94

Based on 48,902 reviews, last reviewed 18th Mar 2026

445200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Amazing company with great benefits, always quick wi... Amazing company with great benefits, always quick with correspondence Reviewed on: 18th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48902)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Great bank.

Great bank. Easy to deal with knowledgeable people Reviewed on: 13th February 2026

Great service & it very easy to move money from one...

Great service & it very easy to move money from one account to another Reviewed on: 13th February 2026

Very helpful and easy to use , would recommend them...

Very helpful and easy to use , would recommend them to anyone Reviewed on: 13th February 2026

Chase are a breath of fresh air, from my current acc...

Chase are a breath of fresh air, from my current account to savings to investing. All in one safe space. Reviewed on: 13th February 2026

Great to get a good interest rate on instant access...

Great to get a good interest rate on instant access money Reviewed on: 13th February 2026

I recommend Chase.

I recommend Chase. I use Chase for a year now and never had any issues. Reviewed on: 13th February 2026

Never lets me down home or abroad.

Never lets me down home or abroad.Competent in every way,a pleasure to deal with. Reviewed on: 13th February 2026

Easy to use app.

Easy to use app. Prompt response from online chat. Reviewed on: 13th February 2026

Brilliant bank.

Brilliant bank. I love that it allows for many savings pots all with good interest rates and offering cashback Reviewed on: 13th February 2026

Luckiest customer

I’ve genuinely had such a positive experience with Chase. From day one, the app has been incredibly intuitive, clean and easy to navigate — everything just works exactly as it should. What really stands out is the transparency. No hidden surprises, clear breakdowns of spending, and the cashback feature is actually rewarding rather than gimmicky. It feels like a bank that’s built around how people actually manage their money today. Customer service has also been excellent whenever I’ve needed support — quick responses, helpful explanations and no unnecessary back-and-forth. The savings rates are competitive, the security features give real peace of mind, and overall it just feels modern and efficient. It’s refreshing to use a bank that feels aligned with the way we live now. Honestly, one of the best banking experiences I’ve had. Reviewed on: 13th February 2026

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