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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Resolved my problem with customer services swiftly a...

Resolved my problem with customer services swiftly and no difficulties Reviewed on: 12th April 2024

Brilliant bank very helpful people when needed best...

Brilliant bank very helpful people when needed best bank i have ever been with Reviewed on: 12th April 2024

Really good back amazing customer service

Really good back amazing customer service Reviewed on: 12th April 2024

Chase bank app is really smooth to use and there ser...

Chase bank app is really smooth to use and there services are excellent Reviewed on: 12th April 2024

Perfect for us, covers all areas that we require wit...

Perfect for us, covers all areas that we require with no hassle at all Reviewed on: 12th April 2024

Great service

Great. Everyday Banking Service. Had a wonderful journey so far. Customer service is excellent. Reviewed on: 12th April 2024

Awesome service and great customer care.

Awesome service and great customer care.swift transaction processing time. Reviewed on: 12th April 2024

Number 1

I have used Chase Bank for years now and it is my number 1 bank for cashback and travel spending! It has come in handy in 6 continents around world. One drawback may be the amount you have to pay in every month, which has increased to £1500. Reviewed on: 11th April 2024

Chase account - Highly recommended

Setting up Chase account and getting instant access to their customer service is one of the best experience for me in the UK. Their application has all the features that I need. Its cashback offer and ability to transact abroad is additional bonus to me. I highly recommend it Reviewed on: 11th April 2024

Very good and quick when you have a problem.

Very good and quick when you have a problem. Good interest rates and cash back at home and abroad. No other UK bank does all this. Reviewed on: 11th April 2024

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