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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,017 reviews, last reviewed 20th Aug 2026

89% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Problems

They have a great customer service Reviewed on: 2nd March 2024

I love how easy the bank is to use and create new ac...

I love how easy the bank is to use and create new accounts as well as help you save money with things like the round up and savings accounts Reviewed on: 1st March 2024

Great having rewards and control on phone.

Great having rewards and control on phone. Reviewed on: 1st March 2024

Easy, simple, great

easy, simple app and like that the card number isn't printed on the card. Good bank so far! I have both savings and current account, and I like the cashback offer, as well as the interest rate on savings. Reviewed on: 1st March 2024

Love the 1 per cent cashback on purchases

Love the 1 per cent cashback on purchases Reviewed on: 1st March 2024

The APP interface is simple and easy to use.

The APP interface is simple and easy to use. It also has 1% cash back on consumption and 4.1% current interest. It is a highly recommended bank account. Reviewed on: 1st March 2024

I love it, and the app is super easy to use.

I love it, and the app is super easy to use. Reviewed on: 1st March 2024

Great current account especially the cashback feature.

Great current account especially the cashback feature. The app is intuitive and user friendly and I have had no issues with it at all. Reviewed on: 29th February 2024

Easiest banking I’ve had in years

Easiest banking I’ve had in years and appreciate they don’t charge extra fees for overseas transactions. Reviewed on: 29th February 2024

Great perks!

Great perks! Love the cashback and the app, the ease of transfer between accounts. Reviewed on: 29th February 2024

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