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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,017 reviews, last reviewed 20th Aug 2026

89% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Great value banking

Probably the only bank that offers cash back and interest on a current account. Really easy to get an account setup and get going. Reviewed on: 22nd February 2024

Exceptional customer service

I was nearly caught out in a scam and spoke to Chase immediately. They were fantastic and my accounts were protected within minutes. The accounts are easy to set up and use. Reviewed on: 22nd February 2024

They offer a great, easy access way of banking

They offer a great, easy access way of banking that also incorporates a way of saving. Reviewed on: 22nd February 2024

Love it is all digital.

Love it is all digital. I can see straight away what I have spent money on and how much I got left. No fees when using abroad Reviewed on: 22nd February 2024

No charges, no glitches, everything works!

Great app, simple to navigate and transfer money. Love the savings accounts as it makes budgeting easier, plus there’s a not bad rate of interest. Round up is great, you’re saving without noticing plus 5% interest. Only had two occasions to call customer service, phone was answered swiftly and questions answered satisfactorily. An extra bonus is being able to use the chase card abroad with no charge for transactions. Chase has been my best banking experience to date, and that’s a lot of years of banking! Reviewed on: 22nd February 2024

Quality service easy banking app too use

Quality service easy banking app too use Reviewed on: 22nd February 2024

Chase banking app

I am impressed by the Chase banking app as it allows me to move money easily and within a few moments. The rewards for spending, saving and rounding up payments all make banking a bit more fun and the intuitive nature of the app contributes towards this. Reviewed on: 22nd February 2024

Get 1% cashback when spending, is amazing

Get 1% cashback when spending, is amazing Reviewed on: 22nd February 2024

Don't chase other accounts, choose Chase! Brilliant!

Brilliant app, it's free, provides tremendous benefits. Easy to use, offers cashback and interest in current account balance. Not to mention possibility to open saving account as well which has a high interest without any locking in. Reviewed on: 22nd February 2024

Was easy to set up and I like getting notifications...

Was easy to set up and I like getting notifications when spending. App is very easy to use and straightforward great receiving pay rewards from time to time. Reviewed on: 22nd February 2024

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