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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Customer service always available, banking app is e...

Customer service always available, banking app is easy to use and reliable Reviewed on: 22nd February 2024

Great customer service and fantastic online banking...

Great customer service and fantastic online banking and app Reviewed on: 22nd February 2024

Chase are great at keeping in contact and the app is...

Chase are great at keeping in contact and the app is so easy to use Reviewed on: 22nd February 2024

Brilliant service we all have a chase account

Brilliant service we all have a chase account Reviewed on: 22nd February 2024

Great products.

Great products. Easy to use app. Good customer service. Reviewed on: 22nd February 2024

excellent job

user friendly, efficient and the apps is well designed Reviewed on: 22nd February 2024

Love everything about this account from the cash bac...

Love everything about this account from the cash back to the round ups, the interest rates and the savings pots. I have recommended this account to several family members. Reviewed on: 22nd February 2024

Seamless app

Very easy to set up and nvagivate Reviewed on: 22nd February 2024

Excellent banking experience.

Excellent banking experience. Excellent customer service, extremely helpful and very polite Reviewed on: 22nd February 2024

Outstandingly easy to use and work with.

Outstandingly easy to use and work with. Reviewed on: 22nd February 2024

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