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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Extremely easy to use

Extremely easy to use and if I have ever needed any help always been easy to get the answers I have needed Reviewed on: 20th February 2024

Chase customer since May 2022 - overall a great account

I have been a customer of Chase since May 2022 and it has been a great experience. A logical app that makes it easy to view transactions and, importantly, to move money around. I can split the bill at a restaurant whilst sitting at the table with friends. The round up savings is a nice feature also, as well as the 1% cashback which helps to top up savings as I spend. Reviewed on: 20th February 2024

I have never had an issue with chase.

I have never had an issue with chase. GREAT bank! Reviewed on: 20th February 2024

Service excellent

Excellent, quick solutions, flexible savings options. Reviewed on: 20th February 2024

As a customer we matter to Chase

As a customer we matter to Chase Reviewed on: 20th February 2024

The best bank account and the savings l have saved u...

The best bank account and the savings l have saved use it every day wouldn't use any other one Reviewed on: 20th February 2024

Happy client

Good communication, great service, help when I need it Reviewed on: 20th February 2024

Exceptional Banking Experience

I've been using chase's account service for over a year now, and I couldn't be happier with the experience. From the seamless online interface to the helpful customer service team, every interaction has been efficient and professional. The range of features, including mobile banking and easy money transfers, has made managing my finances incredibly convenient. I appreciate the competitive interest rates and low fees, which make this account a great value. Overall, I highly recommend chase for anyone looking for a reliable and user-friendly banking experience. Reviewed on: 20th February 2024

Chase is great!

Excellent, happy to use them as a bank Reviewed on: 20th February 2024

Fantastic Products and Service

From setting up my current account and savings account to help with making transfers between accounts and making payments to friends Chase has it all covered to be a easy and simple as can be. Reviewed on: 20th February 2024

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