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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

It’s a joy

The app is so easy to use, good offers and the near perfect exchange rate for travelling is brilliant Reviewed on: 18th February 2024

Easy to open an account and simple to navigate the A...

Easy to open an account and simple to navigate the App which is very user friendly. The rewards of cash back and roundup are something not offered on my previous account so found them generous and easy to accumulate savings . Reviewed on: 18th February 2024

straight forward service

I got double charged by a shop abroad, I contacted Chase and they dispute the amount back to my account right away. Reviewed on: 18th February 2024

Chase is excellent for budgeting

Chase is a super convenient bank where I can see how much I spend at a glance. The app is super easy to navigate and I've rarely had to contact support because everything works so well. I like all the tools in the app such as categorised spending so I can see where my money is going. I am considering exploring their savings options, when I have money to save. But so far it's been great for me as a budgeting tool. Reviewed on: 18th February 2024

Have been using Chase for some time now and have nev...

Have been using Chase for some time now and have never had any issues whatsoever. Highly recommended Reviewed on: 18th February 2024

Free and very good

It is free, has 1% interest on current accounts and high interest on savings. The app is very good, is linked to my savings on Nutmeg and allows you to open new current or savings accounts in seconds. Other banking apps feel clunky and outdated in comparison. Reviewed on: 18th February 2024

Very good experience so far.

Very good experience so far. Would be great to have more services (e.g. foreign exchange accounts). Reviewed on: 18th February 2024

Very easy app bank to use good rewards and decent in...

Very easy app bank to use good rewards and decent interest Reviewed on: 18th February 2024

Chase gives back

Really appreciate 1 % cashback on almost all spending. Reviewed on: 18th February 2024

Positive experience, especially the cash back featur...

Positive experience, especially the cash back feature on debit card. Reviewed on: 18th February 2024

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