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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

I like how easy it is to use the Chase app.

I like how easy it is to use the Chase app. It can be a little slow at times though. When moving money between accounts, it's good to see both accounts and the change in amounts of money going between both accounts before actually confirming the transaction. I like that I can see the value of the interest rate on both current and savings, account something that can't be seen with other bank account apps. I like that the app isn't overly complicated to use either. It's easy to do what I need to do using the app. Also, calling Chase customer services is easy and the people are friendly and caring, they're quick to try and resolve issues. The one big issue I have every month with the Case account though is; every month my subscribe and save with Amazon is always declined and I don't know why and the customer services at Chase say it's an issue with MasterCard. What a nuisance MasterCard is... Reviewed on: 18th February 2024

Hassle free banking and the app is great.

Hassle free banking and the app is great. Reviewed on: 18th February 2024

Excellent online account.

Easy to set up account, add payees and use abroad. App very easy to navigate. Reviewed on: 18th February 2024

User friendly for the dinosaurs who aren’t tech savvy

I’m not tech savvy but when I had a problem that I had created everything was sorted out within 10 minutes. I can’t even get to speak to someone in under 30 minutes when I have had to contact my high street bank. I can’t praise them enough. Reviewed on: 18th February 2024

It was very easy to apply for this account and simpl...

It was very easy to apply for this account and simple to manage via the app, Reviewed on: 18th February 2024

Chase your dreams

Very unique and so easy to use, giving you amazing control off switching your money to enhance your savings interest but still allowing earnings on your current account . Let’s also not forget the security package is second to none in it’s protection from fraudulent activities. Reviewed on: 18th February 2024

I love getting cash back on my everyday spend.

I love getting cash back on my everyday spend. Reviewed on: 18th February 2024

Simply the best

Never had a problem with them. Love the cash back and round up which makes me save without realising it.. the online app is simple and easy to use, as evidenced by the fact that I use it for. Everything. Reviewed on: 18th February 2024

Extolling the virtues of self money management

As a Chase customer I often tell my friends and family about the many benefits and advantages over the other high street banks. Cash bank, ease of access and self management. Reviewed on: 18th February 2024

Good interest rates, easy to use app, good service

Good interest rates, easy to use app, good service Reviewed on: 18th February 2024

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