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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Real people

No issues trying to contact the bank when required and speaking to a real person Reviewed on: 18th February 2024

Good banking app and excellent for cashback

Good banking app and excellent for cashback Reviewed on: 18th February 2024

The app.

The app is so easy to use and the instant alerts of account activity very helpful especially when out shopping. Reviewed on: 18th February 2024

A Good Money Management Tool

The Chase current account is secure, convenient, easy to use and is a simple way to monitor and control your spending. Reviewed on: 18th February 2024

I like how easy it is to use the Chase app.

I like how easy it is to use the Chase app. It can be a little slow at times though. When moving money between accounts, it's good to see both accounts and the change in amounts of money going between both accounts before actually confirming the transaction. I like that I can see the value of the interest rate on both current and savings, account something that can't be seen with other bank account apps. I like that the app isn't overly complicated to use either. It's easy to do what I need to do using the app. Also, calling Chase customer services is easy and the people are friendly and caring, they're quick to try and resolve issues. The one big issue I have every month with the Case account though is; every month my subscribe and save with Amazon is always declined and I don't know why and the customer services at Chase say it's an issue with MasterCard. What a nuisance MasterCard is... Reviewed on: 18th February 2024

Hassle free banking and the app is great.

Hassle free banking and the app is great. Reviewed on: 18th February 2024

Excellent online account.

Easy to set up account, add payees and use abroad. App very easy to navigate. Reviewed on: 18th February 2024

User friendly for the dinosaurs who aren’t tech savvy

I’m not tech savvy but when I had a problem that I had created everything was sorted out within 10 minutes. I can’t even get to speak to someone in under 30 minutes when I have had to contact my high street bank. I can’t praise them enough. Reviewed on: 18th February 2024

It was very easy to apply for this account and simpl...

It was very easy to apply for this account and simple to manage via the app, Reviewed on: 18th February 2024

Chase your dreams

Very unique and so easy to use, giving you amazing control off switching your money to enhance your savings interest but still allowing earnings on your current account . Let’s also not forget the security package is second to none in it’s protection from fraudulent activities. Reviewed on: 18th February 2024

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