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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

7215% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Good flexibility, good app interface.

Good flexibility, good app interface. No issues since opening account, so no need to contact support so far. Easy to open secondary accounts for other purposes. Could do with more incentives on the account, or spend to encourage greater utilisation. Reviewed on: 13th February 2026

Flawless, easy creation, added a credit card, round...

Flawless, easy creation, added a credit card, round up account and rewards Reviewed on: 13th February 2026

Easiest app around

Chase app is so easy to use. Whenever I’ve had an issue with a payment etc I have been able to get it resolved straightaway because customer service is available 24/7. I am very happy with the interest they offer and the additional services. Reviewed on: 13th February 2026

Chase is an excellent bank.

Chase is an excellent bank. Really user friendly and intuitive. Excellent communication. Platform very easy to use. Reviewed on: 13th February 2026

Really good customer service!

Really good customer service! They have managed to help out with any issues that I have. Managing my money and my account with chase gives me great comfort. Reviewed on: 13th February 2026

Very simple app to use.

Very simple app to use. Can have multiple cash pots for saving. Reviewed on: 13th February 2026

Fantastic to deal with and a great product.

Fantastic to deal with and a great product. Reviewed on: 13th February 2026

I find Chase a really easy to use bank, the app is i...

I find Chase a really easy to use bank, the app is intuitive and easy to learn, and has small bonus like the 1% off shopping, its a great bank Reviewed on: 13th February 2026

Pros and cons - but predominantly pros

Customer service gives fast clear replies on the chat room, help to resolve your problem fast. Good interest rate on savings however used to be a lot higher which was my incentive to join the bank, it is a shame they reduce the rate and don’t seem to value you as a customer once they have you locked in for an extended period of time. Love the cash back on everyday purchases like petrol and groceries from current account spending. However again when you first join it was cash back wherever you spent your money for new customers. App is easy to use and moving money between accounts is. Easy to see current account on the app and transaction list in current account. Overall a fantastic bank that I am proud to use and recommend to everyone. Reviewed on: 13th February 2026

Amazing Chase

I love my chase account, excellent communication and I love the ease of access to my account Reviewed on: 13th February 2026

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